Coupon Acceptance Practices
Our coupon acceptance practices are designed to help extend more
savings to our customers while ensuring we continue to offer an
exceptional customer service experience to everyone in our storesRules for manufacturer issued coupons:
•present your coupon at the time of purchase
•ensure all conditions stated on the coupon are met (product to purchase, size,
flavour, quantity, etc.)
•ensure your coupon has a Canadian address
•ensure your coupon is redeemed prior to the expiration date
•if printed from the internet, your coupon is legible
•ensure your coupon is not a photocopy
•ensure your coupon is not issued by one of our competitors
•ensure your coupon is not a mail-in rebate
•Stacking is permitted
Each coupon applied to one item, must have a different UPC
The value of the coupon(s) can exceed the item price at managers discretion
Guidelines for high volume coupon redeemers:
•Please call ahead to ensure we have adequate team members available on our
front end at the time you plan to shop so that we can accommodate your needs
while providing great service to our other customers.
•At checkout, please ensure that coupons are placed with each item to speed up the
coupon validation and checkout process.
•If you hope to purchase large quantities of individual items, please provide 2 – 3
days notice to your local store manager so we can properly manage inventory
•Please note that we reserve the right to limit quantities purchased based on
inventory available for all customers.
•Please note that we will not accept large quantities of multiple coupons during
any special promotional days. For more information, please see the store manager.
Store issued coupons: store coupons are distributed through flyers, email, in-store
kiosks, social media and direct mail.
•Our store system reinforces the conditions of every coupon we receive to ensure
that specifications are met (including banner, date, product specifications, limits,
•Can be combined with vendor (manufacturer) coupons
We reserve the right to amend the above mentioned practices at any time, in consideration of the best experience for our customers.
April 26, 2013